Bug #5109
MISSED CALL LOG
Status: | Closed | Start date: | 21/01/2021 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Thato Kgamaetsile | % Done: | 0% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Between the clinician call and enrolling the patients,we sometimes have patients we cant reach, but we cant log the call attempts. currently, missed call form can be accessed in the PRN forms when the patient has already enrolled. (Tumi, please check this to help me confirm. i checked with some patients and the link was for the sms and death form only). there are participants that we reach, but they are unable to talk at the moment for various reasons. we also need to capture this, as it affects timelines.
History
#1 Updated by Itumeleng Mosweu almost 4 years ago
SUGGESTION: we can have a form calle PATIENT AVAILABILITY
Question:
Is the potential participant available to talk?
*Yes, can talk now (proceed to visit)
*No, Unable to talk (reasons: (At work), (Family responsibilities e.g household chores, attending a baby), (OTHER, specify))
*Missed call (this should trigger the existing MISSED CALL form). The date enteredon the missed call form, should be used to make a pop-up reminder for the PN to call ppt.
There should be a required field for "scheduled time for repeat call, and a pop-up message to remind the PN to call the ppt.
#2 Updated by Ame Diphoko almost 4 years ago
- Assignee set to Ame Diphoko
#3 Updated by Ame Diphoko almost 4 years ago
- Assignee changed from Ame Diphoko to Thato Kgamaetsile
#4 Updated by Thato Kgamaetsile almost 4 years ago
- Status changed from New to Resolved
#5 Updated by Anna Mayondi almost 4 years ago
- Status changed from Resolved to Closed